THINK - LISTEN - ENGAGE - REFLECT - LEAD
Why am I Talking?
Coaches must be focused on what people are saying, what they aren't saying, and how they are saying it.
To break the bad listening habits, we first need to be self-aware and recognise that understanding is more important than responding.
The way we listen can be thought of as having three levels:
Level 1 - listening to respond
Level 2 - listening to understand
Level 3 - environmental listening
Find out more about the different types of listening and how to improve your listening and form new habits by downloading "The habit of listening".
These are excellent TED talks on listening. They are two of my favourite talks and my most recommended to clients that I coach.
Amy Cuddy - Your body language may shape who you are
Celeste Headlee - 10 ways to have a better conversation